The Little Details

Hey there Dreamer,

Thanks for stopping by and allowing me to take up some of your time. I hope that you’ve enjoyed our time together. Below are all of the fine details, just in case. You’ll find the Terms and Conditions of working with me and the website.

Dreaming Fully Awake is run by Mandi Kontos (ABN 78 389 044 952)

Copyright and Intellectual Property

All written or visual content, including worksheets, words and images are the intellectual property of Dreaming Fully Awake unless otherwise stated, and credited, and are covered by the international copyright protection law. All ideas while coaching are the intellectual property of the mentee and Mandi and Dreaming Fully Awake take no responsibility for the ideas and if the mentee uses the idea, Mandi takes no responsibility for said idea.

Privacy Policy

Dreaming Fully Awake is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.asic.gov.au

Disclaimer

The material contained on this website are intended as a guideline only and are not personalised nor prescripting. This website reflects the views and options of the author. Information provided in this eBook are guidance and accumulative experience by Mandi Kontos. 

The emails, blog and website are no substitute for working with an accredited coach (book a session with Mandi). We make no agreements that the information taken in from the website as law, every word is the opinions of Mandi and should be taken as guidance only. There is no guarantee that the steps work without the effort.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers.

This Personal Information is obtained in many ways including interviews, emails, via our website https://dreamingfullyawake.com, bonus sheets, cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

How do we gain your consent?

When signing up to our mailing list and business with us, we take that as consent to allowing us to contact you in regards to the manner you signed up. If you wish to change your consent at any time, you can contact us or unsubscribe.

How do I withdraw my consent?

We understand that sometimes you want to withdraw your consent, to do so you can unsubscribe from our mailing list (which is situated at the bottom of the email) or you can email us at mandi@dreamingfullyawake.com and we’ll happily remove you from the list.

How we collect your data

• Mailing Lists
• Workshops
• Product Purchases
• Service Purchases

Mailing list

We value your time and our mailing list is strictly used for tips, tricks and tools to help budding writers. We will never use or disclose your personal details to third parties in any capacity.

Sensitive information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

Any other disclosure would be brought to your attention and your consent would be required before passing anything on.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Dreaming Fully Awake will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Purchasing Terms

Upon purchase, you are agreeing to commit time with the material and putting in the effort required to get results. We don’t give out refunds unless there is an extenuating circumstance that you require it and you fit within the parametres listed below.

You are also agreeing to not share, divulge or use any of my material as your own.

Every coaching packages is tailor made to fit the client, there are no two clients that are the same and I use my knowledge gained from my own trainings to help assist others with theirs.

Coaching packages are available for refunds if you can supply proof that they didn’t help you along the way. Working with me is self-motivated and if the work isn’t put in with the guidance and steps taken, you are ineligible of a refund.

Manuscript Appraisals are non-refundable, as they are labour intensive and used as guidance only.

Policy Updates

This Policy may change from time to time and is available on our website.

Latest Update: August 2023

Contact Us:

If you have any queries or complaints about our Privacy Policy please contact us at:

hello@dreamingfullyawake.com

Airport West, Melbourne